Returns and Exchanges

Return Policy

We want you to be completely satisfied with your purchase from Dee's Hallmark. If for any reason you are not satisfied, we accept returns within 30 days of purchase. Items must be in new, unused condition with all original packaging and tags attached. To initiate a return, please contact our customer service team.

Exchange Policy

We understand that sometimes you may need to exchange an item for a different size or color. We offer free exchanges within 30 days of purchase, as long as the item is in new, unused condition with all original packaging and tags attached. To initiate an exchange, please contact our customer service team.